Privacy Policy
Welcome to Sangam Safe Food Pack. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.
1. Information We Collect
We may collect the following information when you use our website:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Billing and Shipping Address
- Payment Information (processed securely through trusted payment gateways)
- Account Login Details (if you create an account) Non-Personal Information
Non-Personal Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies and Analytics Data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Verify payments and prevent fraudulent transactions.
- Provide customer support.
- Send order confirmations and shipping updates.
- Improve our products, services, and website experience.
- Notify you about offers, discounts, and promotions (only where permitted).
- Comply with legal and regulatory requirements.
3. Cookies
Our website uses cookies to:
- Remember your preferences.
- Keep products in your shopping cart.
- Improve website performance.
- Analyze visitor behavior.
- Provide a better shopping experience.
You can disable cookies through your browser settings, although some website features may not function properly.
4. Payment Security
We do not store your complete debit card, credit card, or banking information on our servers. All online payments are processed through secure and trusted payment service providers using industry-standard encryption technologies.
5. Order and Delivery Information
To complete your purchase and deliver your order, we may collect:
- Delivery Address
- Contact Number
- Recipient Details
- Delivery Instructions (if provided)
This information is shared only with our delivery and logistics partners for order fulfillment.
6. Sharing of Information
Your information may be shared only with:
We do not sell, rent, or trade your personal information.
- Payment gateway providers
- Delivery and courier partners
- Technology and hosting service providers
- Government or legal authorities when required by law
All service providers are expected to protect your information appropriately.
7. Marketing Communications
If you subscribe to our newsletter or promotional messages, we may send updates about:
- New grocery products
- Discounts and special offers
- Seasonal promotions
- Store announcements
You may unsubscribe from marketing communications at any time using the unsubscribe option or by contacting us.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure. While we strive to safeguard your information, no method of electronic transmission or storage is completely secure.
9. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your personal data.
- Withdraw consent for marketing communications.
- Request a copy of your personal information where applicable.
To exercise these rights, please contact us using the details below.
10. Third-Party Services
Our website may contain links to third-party websites or use third-party services such as payment processors or analytics providers. We are not responsible for the privacy practices or content of these external services. We encourage you to review their privacy policies.
11. Children's Privacys
Our website is intended for general audiences and is not directed toward children under the age required by applicable law. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal requirements. The updated version will be posted on this page along with the revised effective date.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email:
Lalnmt123@gmail.com
Phone:
7906732421
Address:
Barki Dandi Nanakmatta, Udham Singh Nagar, Uttarakhand 262311
Your Trust Matters
We are committed to protecting your privacy and providing a safe, secure, and reliable shopping experience for groceries, pulses, grains, spices, cooking oils, dry fruits, pickles, flour, vermicelli, and other daily essentials.