At Sangam Safe Food Pack, we are committed to delivering your grocery essentials quickly, safely, and efficiently. Please read our Shipping Policy to understand how we process and deliver your orders.

1. Order Processing

• All orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Once your order is shipped, you will receive a confirmation via email or SMS with tracking details (where available).

2. Shipping Coverage

We currently ship across India through trusted courier and logistics partners. Delivery availability may vary depending on your location.

3. Estimated Delivery Time

Estimated delivery times are:

• Metro Cities: 2–4 Business Days
• Other Cities & Towns: 3–6 Business Days
• Remote Areas: 5–8 Business Days

Please note that delivery timelines are estimates and may vary due to weather conditions, public holidays, courier delays, or other unforeseen circumstances.

4. Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before payment.
• We may offer free shipping on eligible orders during promotional campaigns or when the minimum order value is met.

5. Order Tracking

Once your order has been dispatched, you may receive tracking details via email or SMS, allowing you to monitor the status of your shipment until delivery.

6. Delivery Attempts

Our courier partners will make reasonable delivery attempts. If delivery cannot be completed due to an incorrect address, unavailable recipient, or failed delivery attempts, the package may be returned to us. Additional shipping charges may apply for re-delivery.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Sangam Safe Food Pack is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

8. Damaged Shipments

If your package arrives damaged or appears to have been tampered with, please do not accept the delivery if possible. Contact our customer support within 48 hours with your order number and clear photos of the package and product for prompt assistance.

9. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Email:
Lalnmt123@gmail.com

Phone:
7906732421

Address:
Barki Dandi, Nanakmatta, Udham Singh Nagar, Uttarakhand – 262311

Our Commitment

At Sangam Safe Food Pack, we are dedicated to delivering fresh, hygienically packed, and premium-quality grocery products with reliable shipping and excellent customer service. Your satisfaction is our priority, and we strive to ensure every order reaches your doorstep safely and on time.