Terms & Conditions
Welcome to Sangam Safe Food Pack. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing or using our website, you agree to comply with these terms. If you do not agree with any part of these Terms & Conditions, please refrain from using our website.
1. Acceptance of Terms
2. Eligibility
To use our website and place orders, you must:
- Be at least 18 years of age or have the consent of a parent or legal guardian.
- Provide accurate, complete, and current information.
- Use the website only for lawful purposes.
3. Products and Availability
We offer a variety of products including but not limited to:
- Groceries
- Pulses & Grains
- Flour
- Cooking Oils
- Spices
- Pickles
- Dry Fruits
- Vermicelli
- Rice
- Sugar & Salt
- Beverages
- Tea & Coffee
- Snacks and Daily Essentials
All products are subject to availability. We reserve the right to discontinue, replace, or limit the quantity of any product without prior notice.
4. Pricing
To use our website and place orders, you must:
- All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
- Prices are subject to change without prior notice.
- Taxes and delivery charges may be applied during checkout where applicable.
- We make every effort to ensure accurate pricing; however, if an error occurs, we reserve the right to cancel or modify the order after notifying you.
5. Orders
By placing an order:
- You agree that all information provided is accurate.
- Orders are subject to acceptance and availability.
- We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, stock unavailability, or other operational reasons.
6. Payment
We accept secure online payments through authorized payment gateways.
Available payment methods may include:
- UPI
- Debit Cards
- Credit Cards
- Net Banking
- Digital Wallets
- Cash on Delivery (where available)
Payment must be successfully completed before order processing, except for eligible Cash on Delivery orders.
7. Shipping & Delivery
- Delivery timelines are estimates and may vary depending on your location and product availability.
- Delays caused by weather, transportation issues, public holidays, or unforeseen events are beyond our control.
- Customers must provide an accurate delivery address and contact details.
- Additional delivery charges may apply for certain locations.
8. Cancellation
Orders may be cancelled before they are dispatched.
9. Returns & Refunds
Perishable products may not be eligible for return unless they are received in damaged or defective condition.
10. User Accounts
If you create an account, you are responsible for:
- Maintaining the confidentiality of your login credentials.
- Restricting unauthorized access to your account.
- Updating your personal information when necessary.
We reserve the right to suspend or terminate accounts involved in fraudulent or abusive activities.
11. Prohibited Activities
Users must not:
- Violate any applicable laws or regulations.
- Attempt unauthorized access to our website or servers.
- Upload malicious software or harmful code.
- Misuse promotional offers.
- Copy, reproduce, or distribute website content without written permission.
12. Intellectual Property
All content on this website, including logos, product images, graphics, text, designs, icons, and software, is the property of Sangam Safe Food Pack or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, modified, or distributed without prior written consent.
13. Limitation of Liability
To the fullest extent permitted by law, Sangam Safe Food Pack shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
Our total liability shall not exceed the amount paid by you for the relevant order.
14. Indemnification
You agree to indemnify and hold harmless Sangan Safe Food Pack, its directors, employees, partners, and affiliates from any claims, damages, liabilities, or expenses arising from your misuse of the website or violation of these Terms & Conditions.
15. Privacy
16. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Any changes will become effective immediately upon publication on this page.
17. Governing Law
Any changes will become effective immediately upon publication on this page.
Thank You
Thank you for choosing Sangam Safe Food Pack. We are committed to providing quality groceries, household essentials, secure shopping, and reliable customer service.